We have officially embarked on a new journey to work with the Advanced Services Group at Aston Business School to take our current products and services to the next level. Stage one was completed yesterday which focused on our current situation and where we would like to be in the next two years. This was an interesting module involving all of Team Tactile, looking at how our current approach/operations affect both us and our customers!
In the new world of subscription based models and hybrid cloud services our focus will be on improving our managed/hosted services with a direction towards Cloud deployments. We see this to be key to both our growth and the success of our customers which is why we are adopting the programme.
Yesterday’s session was facilitated by Megan Ronayne, a Transformation Manager from the Aston University group whom will be working closely with us over the coming months to achieve our desired change. Megan, we thank you for your help yesterday and we look forward to working with you for the foreseeable future.